Shipping policy

Shipping Policy

Thank you for visiting and shopping at Print Parade. Below are the details of our shipping policy. Please read this information carefully to ensure a smooth and timely delivery of your order.

1. Processing Time

All orders are processed within 1-3 business days (excluding weekends and holidays) after payment is confirmed. During peak seasons or promotional periods, processing times may be slightly longer. You will receive a confirmation email once your order has been shipped.

2. Shipping Options and Delivery Times

We offer the following shipping options:

• Standard Shipping: 8-11 business days

Delivery times are estimates and begin from the date of shipment, not the date of purchase. Delivery times may vary depending on your location and any unforeseen delays caused by shipping carriers.

3. Shipping Rates

Shipping costs are calculated at checkout based on the weight, dimensions, and destination of your order.

4. International Shipping

We currently ship to US, United Kingdom, Singapore, Canada, and Australia. International orders may be subject to customs fees, import duties, and taxes, which are the responsibility of the customer. Please check with your local customs office for more information.

5. Order Tracking

Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your package on the carrier’s website.

6. Shipping Address

Please ensure that your shipping address is accurate and complete. We are not responsible for orders shipped to incorrect or undeliverable addresses provided by the customer. If you need to update your shipping address, please contact us immediately at hello@shopprintparade.com

7. Delays

While we strive to deliver your order on time, delays may occur due to unforeseen circumstances such as weather, carrier issues, or customs processing. We appreciate your understanding and patience in such situations.

8. Lost or Stolen Packages

If your tracking information indicates that your package was delivered but you have not received it, please contact your local post office or carrier first. If the issue cannot be resolved, reach out to us at hello@shopprintparade.com, and we will assist you.

9. Returns and Exchanges

For information about returns or exchanges, please refer to our Return Policy.